Warranty

At Satchel and fable, we take immense pride in the craftsmanship and quality of our leather bags. We stand by our products and offer a limited warranty to ensure customer satisfaction.

Warranty Coverage

Our warranty covers manufacturing defects in materials and workmanship under normal use for a period of:

12 months from the date of purchase for all leather bags.
6 months for leather accessories such as wallets, belts, and pouches.

What’s Covered?

Defective stitching or craftsmanship issues.
Hardware malfunctions (zippers, buckles, clasps).
Material defects leading to premature wear and tear.

What’s Not Covered?

Damage caused by accidents, misuse, or improper care.
Normal wear and tear, scratches, or color fading.
Water damage, stains, or chemical exposure.
Unauthorized repairs or alterations.

How to Claim Your Warranty

If you experience an issue covered by our warranty, follow these simple steps:

Fill out the warranty claim form below.
Upload clear photos of the defect along with proof of purchase.
Our team will review your request within 5-7 business days.
If approved, we will repair or replace the item at no additional cost.

Warranty

Warranty Coverage

How to Claim Your Warranty

Warranty Apply Form

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